flewnt

Troubleshooting

Flewnt joined the chat but is not translating

The most common cause: your target language is not set. Open a DM with Flewnt and tap Set language (or send /setup). Once your language is configured, Flewnt will begin translating automatically.

If your language is already set and translation still is not happening, send /status to Flewnt in a direct message to confirm your configuration.

Messages are being translated into the wrong language

Your target language is set to something unexpected. Send /status to check. If it is wrong, send /setup and reconfigure.

Flewnt is translating messages that are already in my language

Flewnt's language detection occasionally misidentifies short messages, messages with heavy emoji use, or messages mixing languages. For a mixed-language message, it picks the dominant detected language. This is a known limitation. There is no manual override per message currently.

I hit the translation quota

Your 50 free translations are used up. Send /upgrade to Flewnt in a direct message. It will send a link to the pricing page. Plans start at $9/month.

If you have a paid plan and are seeing quota errors, your monthly budget may have been reached. Contact us and we will investigate.

Flewnt is not responding to commands

Check that you are messaging the correct account. Flewnt's LINE ID is visible on the how-it-works page.

If you are in a chat and Flewnt is not responding to /on, try sending the command in a direct message first to confirm Flewnt is online.

I want to remove Flewnt from a chat

Open the chat, tap the chat name, go to Members, find Flewnt, and remove it. Translation stops immediately for all subscribers in that chat.

Billing and payment issues

For billing errors, duplicate charges, or refund requests, contact us with your order number. See the refund policy for detail.

To cancel your subscription, use the customer portal. The link is in every receipt email. Cancellation takes effect at the end of the current billing period.

Something else

Contact us here. We aim to respond within 48 hours.

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